The Biggest Secret of Data Recovery Companies

The biggest secret in the Data Recovery business is that there are no secrets. Almost everything about data recovery is known and shared between competent companies. Most of the important information is available if one researches thoroughly enough, bribes the right people, and hires competent technical staff.

The Second Biggest Secret of Data Recovery Companies

The second biggest secret is that hard drive recoveries are done by hand, by skilled technicians, using equipment that is available on the open market, and although statistics are kept and analysed regularly, no company can tell you in advance how difficult your recovery will be, or whether it will be successful. Hard drives have many similarities, but almost every single job is different. Some jobs will take enormous ingenuity and problem-solving, while other jobs will be easy.

The Big Secret of Data Recovery Companies That Offer Flat Rates

Competent companies offering flat rates use several methods to limit their risks, and to improve their chances of making a profit on each job:

1. They may impose conditions on the flat rates such that the actual price is really much higher than the advertised price.

2. They may refuse or automatically fail jobs that do not meet the criteria for profitability. This does not necessarily mean that the data cannot be recovered, but simply that under the flat-rate model, there is no budget to do the necessary legwork. This failure, competently communicated, may segue the client into a different pricing model based on the nature of the recovery.

3. They may bind the client into a financial obligation so that the client must cover some costs in the event of a failed recovery. Such costs may include parts, labour, and other miscellaneous charges.

4. They may bind the client into a financial obligation so that the client must cover the entire cost of the recovery if any files are recovered, even if the files are completely useless.

In other words, competent companies that have a flat-rate recovery offer on their websites are not really offering a flat rate. They are simply using ordinary consumer psychology to entice clients to work with them, knowing full-well that the advertised price could never happen (or only very rarely) or they would go out of business.

Corollary to the Big Secret of Data Recovery Companies Offering Flat Rates

And, if a business is really offering a truly flat rate, we would venture to say, then either:

1. It is charging too much for easy recoveries

or

2. Perhaps it is not yet competent, and it would be a big big risk to send your drive to such a company.

The Problem With Doing Business With a Data Recovery Company Offering a Truly Flat Rate

The problem is this: Not all drives are the same, and some of them will be cheap to recover, and others will be quite expensive. Let us over simplify and say that your data recovery job will either be easy or hard. So:

1. If your job is easy, you may be paying too much in order to subsidize more difficult recoveries.

or 2. If your job is hard, the company offering $X fixed-price prior to seeing the drive (assuming the offer was very attractive), will have to either lose a lot of money on that job, or compromise on quality of service, or stop being flat-rate. If the truly flat rate price is so low that it does not accurately reflect the proportion of difficult jobs to easy jobs, the company is probably not competent, which means that it might ruin your job so that in addition to failing, it could ruin the chances that any company could succeed.

Sure, a flat-rate company might say "no data, no charge", but what is the cost of your time as you wait for slow unreliable service? What is the cost of losing the data, and even losing the chance to recover the data? What about the chance that the 'recovered' data may be useless, with the job considered 'successful', with you owing money? And if your recovery is easy, then you may end up paying too much, even if the initial motivation for using the company was to save money.

What Transparen Does Instead And Why It Is Better

Instead, Transparen provides a no-risk offer to restore your data to you, and we provide this offer to you for a low up-front cost, and no cost for refusal. Turn around time on most recoveries is measured in days. Prices are kept fair because clients always have the option to take their drives back without paying. Since our service is so fast, even for the most advanced recoveries, there is hardly any time penalty for trying us out, even if you choose not to accept our proposal.

Conclusion

It's easy to promise cheap prices by cutting down on quality, but we provide only the highest quality services, and discerning clients who care about their data, and who care about getting their data quickly (because it's important), choose Transparen Data Recovery Services.

See also: Cheap Marketing Tricks of Data Recovery Companies

Next Step: Try our free online hard disk data recovery price estimate calculator.