April 2006 - Transparen Corporation, a technical services consulting company based in Surrey BC, has introduced an innovative computer repair service focusing on providing overnight and 2-day computer repair services to the Greater Vancouver Regional District (GVRD), including the lower mainland, North Vancouver, West Vancouver, East Vancouver, UBC, SFU, Downtown Vancouver, Burnaby, Richmond, Bowen Island, Surrey, Delta, White Rock, Langley, Coquitlam, Port Coquitlam, Port Moody, Pitt Meadows, Maple Ridge, Anmore & Belcarra.
This computer repair service includes:
- telephone support
- remote technical support
- diagnosing and repairing hardware problems
- taking a backup of important files
- virus removal
- spyware removal
- diagnosing and fixing software problems
- installing software
- requested services such as
- reinstalling the operating system and all software
- installing new hardware, including ensuring the drivers are installed correctly
- removing old and unused hardware
- installing or uninstalling service packs or patches, as required
This service leverages several of the strengths that Transparen offers the marketplace:
- Fast, friendly service
- Unmatched supply chain and operational capabilities
- Strong technical support and customer service staff
- The convenience of having someone come right to the door to pick up the computer for repair rather than having to bring it to the shop
- The lower price that comes from being able to work on multiple computers in one location
The service is ideal for:
- Busy systems administrators - if a computer is not working correctly, then it is cheaper to have us come and fix it rather than to attempt to do it on-site. This is because we can work on 5-10 computers at a time, and the client is billed only for the time we are working on their computer. In addition, time is freed up for more productive tasks that will yield results sooner.
- Students - no driving is required as we come to you. In addition, our prices are low enough to justify the service because we give you all the advantages of doing the repair in a shop with other computers being repaired at the same time.
- Professionals - if the computer is not working correctly, you will have to take it to a shop anyway. Transparen's 24/7 operation ensures that we can complete your job faster than any other shop in the area, and you are spared the trouble of having to drive to a nearby shop only to find that it cannot service your computer for several days anyway.
Other related services:
- Transparen Data Recovery Services - Transparen offers similar FREE pickup and drop-off of hard drives from locations in the lower mainland for the purposes of providing a fast free low-risk option to recover your valuable data. All services performed are of the highest quality in professional settings including static free clean rooms with more-than-adequate stock of all required parts for efficient repair of hard drives to recover data fast.
- Remote Technical Support Services - Transparen offers remote technical support with faster service than any on-site provider, unless they are in the same building. The service works by allowing Transparen's staff to access your desktop through an Internet connection. Clients are charged only for the time the technician is looking at their screens.
